1. TERMS AND DEFINITIONS
1.1.1. “Website administration”, “We”, “Our”, “JT” “Joytabs” – authorized personnel that administers the website on its behalf, arranges and processes personal data, and defines the objectives of personal data processing, the composition of personal data to be processed, and the actions (operations) taken with respect to personal data.
1.1.2. “Personal data” – any information related to a directly or indirectly defined or definable individual (personal data subject).
1.1.3. “Personal data processing” – any action (operation) or a combination of actions (operations) performed using automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, specification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. “Confidentiality of personal data” – a mandatory requirement for the Website administration to prevent the distribution of personal data without the consent of the personal data subject or other legal grounds.
1.1.5. “Website User” (hereafter referred to as “the User”) – a person that has an access to the website via Internet network and uses it for its own purposes.
1.1.6. Cookies – a small piece of data sent by a web server and stored on a user’s computer, which the web client or web browser sends to the web server with every HTTP request when attempting to open a page of the corresponding website.
1.1.7. IP-address – a unique network address of a host based on IP Protocol.
2. GENERAL PROVISIONS
2.4. The Website administration shall not verify the reliability of personal data provided by the Website User.
3. SUBJECT OF THE PRIVATE POLICY
Last Name, first Name of the User;
Contact phone number;
Data on the state of your health, treatment options, appointment cards to a doctor, doctor’s prescriptions and results of laboratory analyses including protected health information (“PHI”) or any other related health information;
Answers to special questions that would help us to make a decision on the treatment strategy to be provided for you in medical organizations and by healthcare providers;
Home address of the User and other data;
Payment details of the User.
3.3. The Website administration shall take measures to protect Personal Data that is automatically transmitted when visiting the pages:
* information from cookies;
* information on the browser (or any other program that provides access to the website);
* access time;
* visited addresses of web pages
* referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access website.
3.3.2. The website shall collect statistical data of the IP-addresses of its visitors. This information is used to identify and resolve technical issues to monitor the correctness of processes.
4. USER’S PERSONAL DATA COLLECTION OBJECTIVES
4.1. User’s personal data can be used by the Website administration in order to:
4.1.1. Identify a User registered on the website to provide the services under the Terms and Conditions of Website Use.
4.1.2. Provide the User with access to the personalized data of the website.
4.1.3. Establish feedback with the User, including sending of notifications and requests associated with the use of the website, the provision of the services, processing of requests and applications from the User.
4.1.4. Establish the User’s location to ensure security and prevent fraud.
4.1.5. Confirm the authenticity and completeness of personal data provided by the User.
4.1.6. Create a user account in order to effect purchases, provided that the User agreed the creation of the user account.
4.1.7. Notify the Website User of the status of the order.
4.1.8. Process and receive payments.
4.1.9. Provide the User with efficient technical support in the event of problems related to the use of the website.
4.1.10. Provide updated products, special offers, price information, newsletters and other information to the User with his/her consent on behalf of the website or on behalf of website’s partners.
4.1.11. Hold promotional activities with consent of the User.
4.1.12. Provide access to websites of third parties or services of partners to the User to receive offers, updates or services thereof.
4.1.13. Provide services and, when appropriate, facilitate the provision of health care services by a doctor or another health care services provider and provide appropriate activities related to the health care.
4.1.14 Send messages to your address on behalf of doctors and other health care providers that use the Services to meet your demands.
4.1.15. Deliver requested information and reply to your requests.
4.1.16. Give a technical support to you and improve our website, applications and services.
4.1.17. Verify your identity and your account administrator including processing of your payments and fulfilling your order.
4.1.18. Notify you of our products and services as well as of our subsidiaries, affiliated and parent companies and their associated companies and external partners.
4.1.19. See the effectiveness of an advertisement.
4.1.20. Notify you of any changes in our Website, Application, and Service.
4.1.21. For any purposes when you give your consent (if it is required by the law)
5. METHODS AND TERMS OF PERSONAL DATA PROCESSING
5.1. User’s personal data shall be processed with no time limitation, by any legal means, including processing in personal data information systems with or without the use of automation tools.
5.2. The User shall agree that Website administration may transfer personal data to third parties as follows:
to courier companies, postal organization, telecom carriers, any member of our team, healh care providers, medical organizations, pharmacies, contractors, service providers and other third parties that we use to support our business or to administer or support the Services; to our third-party suppliers that provide services such as our website and applications hosting, data analyses, IT services and infrastructure, customer assistance, delivery of e-mail, audit and other similar services; to any third party when deemed feasible and necessary by us to transfer personal data; for any other purposes when you provide information or with your consent for the sole purpose to fulfill requests.
5.3. User’s personal data can be transferred to competent public authorities only on the grounds and according to the procedure established by the legislation.
6. OBLIGATIONS OF THE PARTIES
6.1. The User shall:
6.1.1. Provide his/her personal data required to use the website.
6.1.2. Update, supplement the provided information on personal data if this information changes.
6.1.3. Take precautions to protect access to his/her confidential data that are stored on the website.
6.2. The Website administration shall:
6.2.3. Block personal data related to the corresponding User from the moment of the application or request by the User or his/her legal representative, or an authorized body for protection of the rights of personal data subjects, for the verification period, if unreliable personal data or illegal actions are revealed.
7. LIABILITIES OF THE PARTIES
7.2. In case of a loss or disclosure of User’s personal data, the Website administration shall not be held liable, if this confidential information:
7.2.1. Became public property before its loss or disclosure.
7.2.2. Was obtained by the Website administration from a third party before it was received from the User.
7.2.3. Was received by third parties due to unauthorized access to files of the website.
7.2.4. Was disclosed with the consent of the User.
7.3. The User shall be responsible for validity, correctness and reliability of provided Personal data according to the current legislation.
8. DISPUTE RESOLUTION
8.1. Before applying to the court for disputes arising from the relationship between the User and the Website administration, a claim (a written proposal concerning the voluntary resolution of the dispute) shall be mandatorily submitted.
8.2. The Claimee, within 30 calendar days from the date of receipt of the claim, shall notify the claimant of the claim examination results in writing.
8.3. If the agreement is not reached, the dispute shall be referred to the court according to the current legislation.
Unfortunately, the transfer of the information via Internet is not fully safe. Even though we take all possible precautions to protect your private information we cannot guarantee the security of personal data provided to our Website or Application; by transferring any personal data you take all the risks.
9. SUPPLEMENTARY CONDITIONS